Sally Hurley, CEO of VIPdesk Connect, a U.S. based company that provides outsourced customer service for luxury brands who are looking to elevate their customer experience. Located in 35+ states, the brand ambassadors of VIPdesk Connect serve as a seamless extension of their clients’ brands, delivering memorable customer experiences that improve brand loyalty.
Nobody is born an entrepreneur. Different people take different paths to achieve success, and there is no set-in-stone instruction for becoming a successful entrepreneur. But there are a couple commonalities among successful entrepreneurs, like having the right mindset. The first thing that new entrepreneurs need to know is that failure is likely and success is not given. And, you have to be honest with yourself. Entrepreneurship isn’t an easy path. Excuses simply won’t cut it as an entrepreneur. But, when you have expert guidance, support, and motivation — you are 100 times more unstoppable than you are alone. Mentorship allows you to take quantum leaps forward and avoid pitfalls, mistakes that could cost you your future, and rash decisions. Today, Sally Hurley, CEO of VIPdesk will be your mentor, sharing her expertise, and talk about how she has built two successful companies, and negotiated a successful exit with a private equity firm!