Conflict-IQ in the Workplace

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Join us for “CONFLICT INTELLIGENCE QUOTIENT (Conflict-IQ™): The Missing Piece to Turbocharge Conscious Leaders’ and Organizations’ Emotional Intelligence” with Yvette Durazo!

Conflict Resolution is more than a soft skill it is a deliberate and conscious effort that encompasses a bit of understanding about psychology, humanity, anthropology, and sociology. With the prevalence of conflict in our everyday life and it is all arounds us, there is no better time to gain conflict intelligence than now.

In this presentation, Yvette Durazo, CEO/Founder of Unitive Consulting seek to empower professionals in understanding alternative ways of handling difficult conversation. It shed light on how conflict resolution can impact an organization’s positive culture and the career development opportunity to master this skill. Not all conflict can be resolve but it can be managed.

There are other things an individual should consider when working in an organization. One’s expertise and experience on the job remains a constant plus for anyone working in an organization., But as subtle as it can be, conflict management is the key to getting the best out of everyone. It is the glue that holds everyone together regardless of their cultural disparities.

The difference between top-level organizations and others is the ability to handle conflicts and see them as an opportunity to grow. Conflict intelligence is the ability to harness the skills and resources needed to manage conflicts in the organization. Conflict intelligence is the foundation on which conflict management is built in an organization. Leaders and employees’ ability to understand the different cultural paradigms and other intrinsic and extrinsic factors is critical in conflict management.