Critical Benchmarks: What Teams Need to Thrive

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Benchmarking and knowledge of best practices can be used by skilled leaders as a way to wake up complacent organizations. But even in those cases, using the information to mindlessly to try to replicate what once worked well for someone else, somewhere else, is rarely a formula for success. In a fast-moving world, you need a new way of operating that is based on developing better practices, sometimes even big jumps — all the time, and as quickly as possible. And since the odds are that the vast majority, if not all of, your competitors are not following this new approach, there is great opportunity here. What are the routines, rituals and boundaries that winning teams and organizations implement to thrive? Discover benchmarks from how to win in the new world of work from Wall Street Journal best selling author and Future of Work expert, Karen Mangia.